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Bill amount $102.39, payment due date 11/03/2011.
Your budget bill amount has been revised based on your revised usage pattern.
> Customer Service
If you have a request, a concern or want to report a problem, you can do it here.
To report an outage, call (910) 483-1382 or 1-877-OUR-PWC1 (1-877-687-7921).
Service Quality Request
Have you seen trees that are a hazard to overhead power lines or obstruct the illumination of street lights? You can view our tree trimming policy at
Have you noticed a street or area light is off, flickering, etc.? We will make the repair within normal work schedules, typically 5-7 business days.
Utility theft, using utility services without paying for them (through your own connections or someone else's), is a crime! You can also call our hotline at (910) 223-4088. Any information you provide will remain completely anonymous.
Have you noticed a downed power line, damage to a substation, or other damaged utility equipment? If this requires immediate attention, please call 1-877-OUR-PWC1 or 1-877-687-7921.
Customer Service Center
955 Old Wilmington Rd., Fayetteville, NC 28301 (910) 483-1382, Call Center Hours: M-F, 8AM-8PM (excluding holidays).
24 Hour Emergency
Online Account Manager Help
We offer a variety of payment options for customers, including Pay-by-Text, eBill and Western Union locations.
* Requests received weekdays by 2 pm will receive same day service in most circumstances.
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